| Dear Shawn, When we purchased the land in Cape Porpoise and decided to build a house, we wanted to make sure that we found just the right contractor. The Douston team exceeded all of our expectations! Your commitment to quality, integrity and customer service is reflected by all those who work with you. You have an outstanding organization. As we reflect upon the experience of building our home, we feel that we have made many friends. There-were times when I spoke with David Wagor frequently throughout the day. He was always accessible, and if not immediately available, he returned my calls promptly. David was with us all the way, from the first meeting prior to your proposal to the walk through for our certificate of occupancy and beyond. His expertise, communication and follow through made the whole process easy for us. We hold David in very high regard. The attention to detail throughout the house is impeccable, not only the finished work, but also the construction. Domenic and Bill are talented craftsmen. They were patient and responsive when we wanted to make changes. We always felt that they were dedicated to customer satisfaction and their own high standards, an unbeatable combination. The crews who work with them reflect their expectations. I used to look forward to my daily visits to the site. Sean, thank you for helping us to turn our dream into reality. We absolutely love our home and the total experience of living here on Sampson's Cove in Cape Porpoise. Throughout the past year, we have developed deep respect for your honesty and leadership, for your company truly reflects you. When we are asked how the project went, our first response is that we would do it again without reservation. We would welcome the opportunity to work with you in the future. Congratulations to you and your team for an outstanding job. |